At [Your Company Name], we are committed to providing high-quality wallets that meet your expectations. Please review our wallet policy to understand our terms regarding returns, exchanges, warranties, and care instructions.
1. Returns & Exchanges
We accept returns and exchanges within 30 days of purchase, provided the wallet is in its original condition, unused, and with all tags attached. To initiate a return, please contact our customer support team with your order details. Customers are responsible for return shipping unless the item is defective or incorrect.
2. Warranty
Our wallets come with a [X-month/year] warranty covering material and manufacturing defects. The warranty does not cover damages caused by misuse, accidental damage, or normal wear and tear. If you experience any issues within the warranty period, please reach out to us with proof of purchase for assistance.
3. Refunds
Once your return is received and inspected, we will process your refund within [X] business days. Refunds are issued to the original payment method. Please note that shipping fees are non-refundable.
4. Care Instructions
To maintain the quality and durability of your wallet:
- Keep it away from excessive moisture and direct sunlight.
- Clean with a soft, dry cloth; avoid harsh chemicals.
- Store in a dust bag when not in use.
